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  2. About SuccessWare
    1. Company
      1. Our Team
        1. SuccessWare Support
        2. Development
        3. Training
        4. Data Conversion
        5. Administrative Staff
      2. News
        1. New Web Training Schedule
        2. Advanced User Training In Phoenix!!
        3. Web Booking Portal Annouced!
        4. Integrated Credit Card Processing has Arrived!!!
      3. Contact Us
    2. Product Tour
    3. Web Portal
  3. Our Customers
    1. Carolina Air's One Hour, Greenwood, SC
    2. Gary Aichele Plumbing, Walla Walla, WA
    3. RooterMan, New Orleans, LA
    4. A#1 Air, Carrolton, TX
    5. KB Complete, Inc., Shawnee, KS
    6. One Call Plumbing Services, Phoenix AZ
    7. Thos R Birnie & Sons, Hamilton, ON Canada
  4. Getting Started
    1. Request A Demo
    2. Data Conversion
    3. Training
    4. SuccessWare Support
  5. Support
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  6. Partners
    1. SWRemote
    2. SuccessWareASP
    3. X-Charge Payment Processing
  7. Blog Corner

Product Tour

SuccessWare was developed as a tool that gives companies in the home services industry an "all-in-one" solution for managing and growing their business. Click on the overview video to learn a bit more about the incredible features that SuccessWare21 has to offer and then explore some of the videos below to see how it can help your company to shine.

Full Length Videos

Call Taking/Job CreationCall Taking/Job Creation
Running Time: 7:03 - This video walks you through the simple process of taking a customer phone call and creating a job in SuccessWare21.
Dispatch BoardDispatch Board
Running Time:6:06- The Dispatch Board is used to manage your technicians schedule, but is also a fully functional tool for managing customers and their jobs
Accessing Customer InformationAccessing Customer Information
Running Time: 5:24- This video shows you the incredible access you have to customer information with just the click of the mouse
DebriefingDebriefing
Running Time: 4:35 - This video shows you how easy it is to capture and report on key performance data for your company and technicians using the Job Summary.
Processing an InvoiceProcessing an Invoice
Running Time: 4:01 - This video will introduce you to the basics of recording an AR Invoice and its associated cost information
Agreement ManagementAgreement Management
Running Time: 6:54 -Agreements mean consistant revenue and loyal customers. Agreement and visit management is a breeze.
MarketingMarketing
Running Time: 4:39 - SuccessWare allows you to turn your customer data into dollars by allowing you to create dynamic marketing lists
Sales Lead and Opportunity ManagementSales Lead and Opportunity Management
Running Time: 6:27- Never let sales opportunities slip through the cracks again. SuccessWare21 will help you manage, follow up and report on your sales leads
Purchasing/PayablesPurchasing/Payables
Running Time: 5:47 - SuccessWare makes the purchasing process part of the job flow and allows for the easy mantenance of vendor accounts and payables processing
Inventory ManagementInventory Management
Running Time: 6:07 - Easy inventory management including requistioning on the fly and automated restock and purchasing for warehouses and trucks.

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