SuccessWare21 HVAC Plumbing Dispatch Service Software

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Flat-Rate Pricebook

The SuccessWare®21 Pricebook contains 5 price/cost types:

  • Parts,
  • Labor,
  • Tasks,
  • Miscellaneous items,
  • Overhead items

To set up your parts pricing, you can use a:

  • Parts markup multiplier,
  • or use a Profit Margin Matrix

You'll determine the right price for your labor, calculating in your:

  • Standard labor/cost/hr - enter your standard cost per hour
  • Labor benefits multiplier - enter the appropriate multiplier to add benefits
  • Labor profit margin - enter the percentage you want for the profit margin on the labor

Tasks Pricing Formulas

  • Standard surcharge - a standard percentage you can add to the price for overhead
  • Truck Operation Surcharge
  • Bonus Points (for technician spiffs)
  • Whether to include tax in prices or not


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